ABC Bullion

FAQ's

Top FAQs

What is your address and nearest cross street?
What are your hours of opening?
How does your pricing work?
Will the price of gold rise?
What’s the price of a kilo of gold, silver, platinum or palladium?
How and where can I store gold?
How much gold should I include in my portfolio?
Can I buy less than one ounce of gold?
How many grams are in an ounce?
That is a troy ounce?
Why do you want to see identification before you will sell me over $5000 worth of gold?
Can I order by phone?
Where can I go to learn more about gold investing?
What is the smallest gold bullion I can buy?
How much do I have to buy to qualify for free storage?
What do you suggest for a new gold bullion investor?
Can I buy gold or precious metal for my self managed superannuation account?
What’s it like to hold gold
What are platinum, palladium and silver?
What is a gold ETF (or precious metal ETF)?

ABC Bullion Services

Do you sell precious metal coins?
Can I transfer my metal account or gold in storage at any time.
Do you have any hidden fees or charges?
Will you buy scrap gold?
How much do I have to buy to qualify for free storage?
What happens when I buy gold bullion?

Prices and Accounts

What is the price of a one ounce gold bar?
Why is the sale and buy-back price different
Why are the larger bars closer to the spot price?
What are your minimum trades?
Why are your “buy” and “sell” rates different?
Why are your “buy” and “sell” prices not the same as the metal spot price?
Does it take long to open a metals account at ABC Bullion?
What types of metal accounts do you offer?
What price will you give me if I want to sell my gold back to you?
Will the buy back price be the same if I bring the physical gold (versus a metals account)
How do I pay for my bullion?
Can I pay you by cheque?
Can I open a US-dollar denominated account
Why does the exchange rate matter when it comes to gold?

Currency, Purchase and Storage

How does the strength of the Australian currency affect the price of gold?
Why does it take up to 2 days to get my gold from storage?
Do you guarantee the purity of the gold?
Is there a certificate of authenticity?
Do you offer free storage?
Does ABC Bullion do the paperwork?

ID and Government Regulations

Is GST charged on precious metals?
I am an overseas buyer - is GST payable on Gold?
Are my trades in Precious Metals kept secret?
Other forms of identification
Are my personal details kept confidential when I make a transaction?

About Gold

What is it like to hold gold?
What is white gold?
Why is gold so expensive?

Other Questions

What if I have special needs?
Can I buy or sell wholesale?
How can I become an expert in gold?

Glossary





What is your address and nearest cross street?

You can find us at level 6/88 Pitt St Sydney NSW 2000 - here is a map. The nearest cross street is Hunter St, and the building is opposite Angel Place.
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What are your hours of opening?

We are open Monday to Friday from 10am-4pm on every NSW business day, with the exception of a 2 week Christmas and New Year break. Even during our Christmas closure you are still able to make a trade via our phone trading system. If you want to check any of these details, please call our office directly on (02) 9231 4511.
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How does your pricing work?

All gold is priced using the current USD gold price (spot price) as a base, converting this into an AUD local currency using the current exchange rate. Lastly, a small additional fee (called a premium) is charged to cover costs and make a reasonable trading return.
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Will the price of gold rise?

It may, and indeed it has recently risen substantially in recent years. But like all investment classes, gold is an investment which is speculative, so there is always the possibility that the gold price could fall or just remain steady. We recommend you talk to your financial advisor about your intention to hold gold, and gold should only be a part of a balanced investment portfolio.
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What’s the price of a kilo of gold, silver, platinum or palladium?

Here is our daily pricing information sheet, so you can see the exact pricing right now.
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How and where can I store gold?

Many people store gold at home, at work (in a safe) or in third party high-security vaults. If home storage is your plan, here are some tips: - Take sensible precautions whenever you are transporting gold to or from home. - It is very important that do not tell anyone that you store gold at home. - Store your gold in a hidden fireproof safe. - Make sure you are insured for replacement value (not purchase price).
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How much gold should I include in my portfolio?

You will need to refer to your financial advisor for personal advice on this question. However, the World Gold Council commissioned some excellent work to find out how much gold in a portfolio should be held in order to increase long term performance and reduce volatility. Their conclusion was a recommended holding of 2.5% (for an otherwise low risk portfolio) through to about 4% (for an otherwise medium risk portfolio) and up to about 10% (for an otherwise high risk portfolio).
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Can I buy less than one ounce of gold?

Yes. You can buy fractions of an ounce (for gold, platinumm and palladium) and fractions of a kilogram (silver) when you use an unallocated metals account, or when you buy smaller bars (wafers) and coins. However, for account purchases, the minimum purchase is 1oz (gold, platinum, palladium) or 1kg (silver).
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How many grams are in an ounce?

There are 31.1035 grams per troy ounce (oz).
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That is a troy ounce?

This is the measurement system for measuring the weight of precious metals.
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Why do you want to see identification before you will sell me over $5000 worth of gold?

The law requires this.
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Can I order by phone?

Yes, as long as you have a current client identification number. Contact us to get one today.
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Where can I go to learn more about gold investing?

Hopefully you will find plenty here on this website. There is a lot of information on the internet that is worth reading, but please do call us if you want to talk through any Australian issues in particular.
We find that there is a bit of a gap in information relating to Australian gold investors, which is one of the reasons we have created this site for you.
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What is the smallest gold bullion I can buy?

You can buy gold bars from 2.5 grams right up to a 1kg bar.
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How much do I have to buy to qualify for free storage?

We offer free storage and replacement insurance from Lloyds of London for purchases over 1oz (gold, platinum, palladium) and 1kg (silver) for Secure Bulk Storage or unallocated storage only. Please refer to our storage options page.
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What do you suggest for a new gold bullion investor?

We always suggest that a new investor has a trusted financial advisor to assist with wealth planning. In terms of getting started in gold, the most common entry point for a new investor is to open a metals account and buy a 1oz gold bar (storage fees apply).

For the new investor who wants to learn more, we suggest you develop a gradual understanding of the gold market and how it works, as well as the main driving forces behind supply and demand for gold.
A great initial step is to sign up for our Bullion University email series.
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Can I buy gold or precious metal for my self managed superannuation account?

Yes, please read all our information about gold and self-managed super. Once you have finished, remember to give us a call and we will help you get started.
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What’s it like to hold gold

Our first time customers get a shock when they first hold gold – it is very heavy. A 1 oz bar weighs 31.1035 grams and is about the size of a single playing die, but with the weight of a large apple. People transport the metal in small briefcases or backpacks because bars, while small, can easily fall through pockets because they are so heavy!
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What are platinum, palladium and silver?

Platinum, palladium and silver are all precious metals, like gold. For the beginning investor or people buying for a Self Managed Super, we usually recommend starting with gold or silver because platinum and palladium have some trading aspects that are a little more complex than gold and silver.

Silver is a precious metal that is becoming more and more popular with investors in recent years. It shares many of the characteristics of gold but is more easily produced and therefore has a lower base price per kilogram. Many analysts consider silver underpriced.

Platinum is a precious metal that shares many properties with gold. It is actually more rare and expensive than gold. Platinum has become very popular in jewellery because it is highly tarnish resistant. One of the main demands for platinum is for use in car catalytic converters, which clean exhaust fumes from car engines.

Palladium is a precious metal which has similar properties to hold and platinum. The main thing to know about palladium for purposes of investing is that in Australia, sales of palladium DO attract GST.
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What is a gold ETF (or precious metal ETF)?

Precious metal Exchange Traded Funds (ETFs) are traded on both Australian and international stock exchanges.  You can buy "shares" in precious metal ETFs, and the prices of the shares are meant to track the price of the underlying assets.  ETFs are very similar in nature to a unit investment in this way. In gold circles, we often refer to ETF holdings as "paper gold." 

  While it is true that ETFs can be conveniently traded, especially by people who have a share trading account, there are a few potential problems with ETFs:

  - You do not take physical possession of the metal when you make an investment.
- You are open to what is known as "counterparty risk" (which is a technical term for the fact that you are relying on a financial institution to do what it says it will do).
- You must be very confident in the audit and risk management processes and status of the relevant ETF
- you are relying on their statements of asset holdings.
- Unless you are a massive financial institution, you usually have no right to the physical metal lying behind your investment.
- Liquidity of your ETF investment is dependent on being able to trade on the stock exchange.
- There is no guarantee that the ETF will always track the price of the underlying metal.  

Don't forget that if you are after the convenience of account trading for precious metals, you can open a precious metals account with us, and have all of the advantages of our metals trading account. with none of the disadvantages of ETFs.    

In summary, our view on ETFs is this:  If you are buying precious metals to diversify your portfolio and reduce your exposure to the global financial system, why on earth would you use the very same financial system to make your (paper) gold purchases?
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Do you sell precious metal coins?

Yes - we carry a wide range of gold coins including Krugerrands, sovereigns, Canadian maple leaves and of course the Australlian kangaroo and silver kookaburra and koala coins. We are primary distributors for the Perth Mint so we can secure allocations at discounted prices. Call us today to find out more about our range of coins. 
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Can I transfer my metal account or gold in storage at any time.

Yes, as long as it was purchased at ABC Bullion. It is your gold.
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Do you have any hidden fees or charges?

Absolutely not. Everything is made clear up front, and you can read our trading terms here.
 

When you agree your trade with our friendly staff, we will also discuss freight and insurance costs with you up front (if they apply).
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Will you buy scrap gold?

Yes. We will assay and refine the gold first, and then pay out on the value of the pure gold received.
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How much do I have to buy to qualify for free storage?

We offer free storage and replacement insurance from Lloyds of London for all purchases over 1oz (gold, platinum, palladium) and 1kg (silver). ONLY for Secure Bulk Storage or unallocated storage only. Please refer to our storage options page.
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What happens when I buy gold bullion?

After you have an account set up, it is as simple as giving us an instruction to buy or sell your metals. We will keep track of your account and give you a statement at any time you like. 

Our daily prices are posted on this website and emailed to our mailing list every day, so it is very easy for you to tell how much you will be paying (or receiving).

When we have received cleared funds (which can be instantaneous depending on your bank account setup) we will physically deliver your bullion either to you or into an ultra-secure vault. 

If you require physical delivery or if you are sending your gold to a vault, a small fee applies.
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What is the price of a one ounce gold bar?

Here is our daily pricing information sheet, so you can see the exact pricing right now.
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Why is the sale and buy-back price different

The difference between our sale and our buy-back prices is called a spread. These prices are different to allow for the different trading and handling costs associated with us selling and buying precious metals. Like any trader, we make a small margin on sales of bullion, and we make a small (theoretical only) margin on bullion we buy back.
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Why are the larger bars closer to the spot price?

Larger bars get closer and closer to the spot price because the cost of barring (creating and handling) the bar reduces relative to the size of the overall investment. Investing in amounts of gold smaller that 1 oz can become relatively expensive and for investors dealing in amounts under an oz, we recommend unallocated investing, which allows you to take a physical stake in a larger bar at much closer to the spot price.
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What are your minimum trades?

Our minimum trades in unallocated metals are: 1oz (gold, platinum, palladium) and 1kg (silver)
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Why are your “buy” and “sell” rates different?

As we are professional metals traders, we are constantly having to adjust our prices according to the market movements and expectations. The difference between buy and sell prices is in order for us to be in a position to cover our transactions costs. If you have any questions about pricing at all, please contact us because our aim is for our pricing to be the most transparent and easy-to-understand in the Australian precious metals industry.
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Why are your “buy” and “sell” prices not the same as the metal spot price?

This is called a spread and is how precious metal traders make a margin to run their business and to provide the support and logistics services.
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Does it take long to open a metals account at ABC Bullion?

Not at all. If you can provide the identification we can generally open an account immediately. If you cannot make it into our office, contact us and we will explain how we can quickly arrange for an account to be opened for you. All the details you need are here.
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What types of metal accounts do you offer?

We offer both allocated and unallocated accounts. Allocated accounts work in full bars only, with you as the specific owner of a given bar. Unallocated bars allow you to own fractions of a physical bar. Although you do not own a specific bar, you still have legal title to the unallocated amount that you own, and it exists physically in vaulted storage.
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What price will you give me if I want to sell my gold back to you?

Here is our daily pricing information sheet, so you can see the exact buy back pricing right now.
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Will the buy back price be the same if I bring the physical gold (versus a metals account)

Yes. We like to keep things simple, so we have a standard offer price.
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How do I pay for my bullion?

After you place an order, we will raise an invoice.  Once this invoice is raised, it is a legal and binding contract.  You can then pay by cash, electronic funds transfer, or by credit card (a credit card surcharge will apply for investment grade purchases). Your purchase will then be delivered into your vault and account, or handed over to you.
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Can I pay you by cheque?

Yes, and the funds will need to clear before any metals are released to you.
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Can I open a US-dollar denominated account

Yes. Due to some of the costs associated with this type of trading, there are some limitations compared to our regular accounts. Please contact us for more details if you are interested.
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Why does the exchange rate matter when it comes to gold?

The global current (spot) price for gold is always stated in US dollars. This means that in order for us to buy you a certain amount of gold, we need to convert your Australian dollars into US dollars first. This is important to bear in mind, because if the exchange rate for Australian dollars to US dollars changes, this can dramatically affect the amount of wealth it takes (in Australian dollars) to buy a given amount of gold.
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How does the strength of the Australian currency affect the price of gold?

Exchange rate shifts can either negate or magnify the movements in price for a US dollar denominated commodity. This means investors in gold in Australia need to consider not just the movement in the international gold price but the local exchange rate as well.

The international spot price for gold is expressed in US dollars. But unless you have a US dollar denominated account, you will be buying in a local currency (in most cases Australian dollars). This means that you have to take into consideration the value of the Australian dollar relative to the US Dollar (the exchange rate) when you consider the price of gold here. In effect when the Australian dollar becomes stronger against the US dollar, the price of gold here in Australia will fall, even if the US dollar price of gold is constant. Likewise, if the Australian dollar weakens against the US dollar, the price of gold bought in Australia will increase.
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Why does it take up to 2 days to get my gold from storage?

Usually retrieving gold takes only 1 day if the request is made before 2pm. The reason it takes time is that your retailer will need to pass security and arrange for secure transportation to a pick up point. Large, bulky orders such as silver may require longer leadtimes during busy trading periods, due to logistics and security constraints. If you are in any doubt please call us.
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Do you guarantee the purity of the gold?

All pamp bars come with individual assay certificates.
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Is there a certificate of authenticity?

With ABC bars there is no certificate of authenticity. All PAMP bars are individually numbered with assay certificates.
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Do you offer free storage?

We offer storage for metal accounts from 1oz of gold or 1kg of Silver, all with full Lloyds replacement insurance included. Free storage for Secure bulk vaulted storage only. Please refer to our storage page for full details on our storage fees.
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Does ABC Bullion do the paperwork?

Yes - you can expect perfect paperwork and brilliant attention to detail. Our paperwork is accountant-ready. If you are a metals account holder, you will receive an accurate account statement every January and July, and on demand.
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Is GST charged on precious metals?

GST is not charged on investment grade gold, silver and platinum bullion where a hallmark has been registered with the Australian Federal Government for tax exempt status. ABC Bullion and PAMP branded gold, silver and platinum bars are GST free. GST is charged on some other metal products such as gold coins (Krugerrands abnd Sovereigns) and palladium bars (palladium is not included in the legislation defining a precious metal).
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I am an overseas buyer - is GST payable on Gold?

No. We may need to charge it if you buy GST-applicable products within Australia (such as Krugerrands and sovereigns), however you will be able to claim this GST back via the tourism export scheme. If you need any help or advice on this please contact us.
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Are my trades in Precious Metals kept secret?

Yes. All information you give ABC Bullion will be treated as highly confidential and not revealed to any other party unless required by law.

Some laws that affect trading in precious metals are:

Anti-Money Laundering and Counter Terrorism: All cash transactions greater than $10,000 in value must be reported by us to the Australian government.
Financial Accounts: All new metal accounts are required to undergo the same identity check verification process that is used by banks. This is a 100 point identification system (see here for valid identification types). This information is kept on record under strict security and is not available to government except by subpoena or court order.
Goods and Services tax: Investment grade bullion is GST exempt (as long as the hallmark is registered with the Federal government, which is the case for all ABC Bullion bars). Unregistered bullion and coins attract 10% GST, which increases your purchase price.

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Other forms of identification

Passport and driver’s licences are most commonly used to identify new account holders. Other forms of identification are:
 
Birth certificate
Utilities statement
A statement from a bank or other financial institution If you have any concerns or wish to check that you will have sufficient identification to reach the 100-point threshold, please call us.
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Are my personal details kept confidential when I make a transaction?

Yes. All your personal information is encrypted and stored securely at ABC Bullion. We would never share this information with anyone, except as specifically required by law.
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What is it like to hold gold?

People often get a shock when they first hold gold. It is very heavy - the look on people’s faces when they hold something so small but so heavy. A tiny 1 oz bar is about the size of a dice yet weighs 31 grams.
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What is white gold?

White gold is actually an alloy of gold and another metal such as palladium or nickel.
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Why is gold so expensive?

Gold is expensive because there is enormous demand for it driven by its appeal and usefulness in industry. At the same time, it is very rare, expensive and hard to mine and refine. These factors (demand, and supply) combine to create a high price relative to other metals and resources.
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What if I have special needs?

If you have any special needs at all, let us know and we will do everything we can to help you.
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Can I buy or sell wholesale?

Yes, we do have a wholesale division where we buy gold scrap or bullion and sell any requirements you may have (many of our customers are jewellers or other traders).
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How can I become an expert in gold?

The key here is to have some time in the market. There are really no shortcuts. A good way to begin is to watch the market price of gold (subscribe to our daily price email and discussions here).

Over time, you will get a feel for how the market moves and how gold pricing responds to news and events. Of course, like all investments, gold is not without its risks and even “experts” are caught off guard every now and again.
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Glossary

We pride ourselves on avoiding technical jargon but, like any specialist field, there are lots of industry terms you will come across. Here are some of the terms you may find used in the world of gold and precious metals.

Spot price – this is the price quoted for immediate settlement for purchase of bullion bars in a given currency.

Assaying – the process of testing the metal to find out the purity. You lose a couple of grams from a drilling. A chemist analyses and can tell the purity to 2 decimal places.

Refining
– upgrading the level of purity of gold, generally to increase it to 99.99% pure.

Bullion – bulk storage bars of precious metals.

Gold Bars – ingots of refined gold stamped with a bar number.

Hallmark – a stamp on a bar identifying the source and providing essential trading credentials.

Gold coins – minted (usually by governments) coins made from gold of differing levels of purity and generally considered tradable.

Four nines – a term used to describe gold that is 99.99% pure.

Three nines – used to describe purity of 99.9%, which is acceptable for trading in the case of silver but not usually traded for gold.  24 carat gold is at least this pure.

Storage Account – A precious metal arrangement where the owner can add or subtract on demand from a stored deposit of precious metals.

100 points of ID – this is the identification requirement in Australia for all types of new investment accounts. Different types of documents are given different numbers of points (generally speaking, government photo identification such as passports and driver’s licenses are allocated very high points grades). A passport and photo driver’s licence are generally enough to reach the required 100 points.

London Good Delivery – this is a hallmark standard for trading gold on the London Gold exchange and is the ultimate in security for international gold traders.

Platinum – a precious metal that is more rare than gold and therefore more expensive. Often used in the car industry and a growing investment metal.  GST is not charged on investment grade purchases of Platinum.

Palladium – a precious metal with similar properties to Platinum. GST is charged on Palladium purchases because this is not classed as an investment metal by the Federal government in the tax act.

GST – Australia’s goods and services tax is a value added tax on most goods and services. Gold, silver and platinum are exempt when bought and traded in a registered investment form such as ABC Bullion bars.

PAMP – A leading independent refinery based in Switzerland.  PAMP stands for “Produits Artistiques de Métaux Précieux” (translation: artistic precious metal products).

Perth Mint – Australia’s largest bullion manufacturer, owned by the Western Australian government.

Long position – this is where an investor holds an asset because they believe it will increase in value over time.

Short position – promising to sell a quantity of a precious metal in the future in the belief that the price will fall in the future.

Hold recommendation – an analyst feels that if you hold this asset, it is worth continuing to hold it rather than selling or buying more.

Buy recommendation – an analyst feels the asset is underpriced and thinks you might profit from capital gains once the market realises this and its price rises.

Sell recommendation – an analyst feels that the asset is overpriced and thinks that you might be able to avoid falls in value by selling before an expected price drop.

Barring – turning gold and precious metals into investment bars.

Barring charges – the costs associated with refining and barring precious metals. These are often reflected in the higher relative cost of small bars. 

Spread – the gap between a buy and sell price, or the spot price and sell price for bullion; in other words, the notional margin made by a trader on basic trades.

Carat – a measure of purity of gold - with one carat being 1/24 purity by mass. 24 Carat gold is 99.9% pure (three nines).

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Useful gold information

Troy Ounce = 31.1035 grams
Metric Tonne = 1,000,000 grams   = 32,150.63 troy ounces
 

Gold content conversion table

Grams
Troy Ounces Tolas Taels
1.00000 0.32151 0.0857350 0.267172510

CURRENT MARKET PRICES

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  • Australian Bullion Company (NSW) Pty Ltd
  • Suite 30 Level 6 88 Pitt Street
  • Sydney NSW 2000
Fax
(02) 9233 2227
Email
comms@abcbullion.com.au